Main Office and Mailing Address:

The Pettengill House, Inc.

21 Water Street, Suite 4A, Amesbury, MA 01913


The Pettengill House Food Pantry:

13 Lafayette Road, Salisbury, MA 01952


Phone:  (978) 463-8801

Request Services/Make a Referral


Nonprofit Community Social Service Agency

Serving Amesbury, Byfield, Groveland, Merrimac, Newbury, Newburyport, Rowley, Salisbury, and West Newbury, Massachusetts.


BESST Goals:

  • Improve quality of care and client well-being
  • Enhance continuity of care across all levels
  • Increase equitable access to care within our communities
  • Share information and resources among providers (with client's consent)
  • Increase accountability and streamline delivery of services and resources

Behavioral Event and Substance Support Team

Referral/Request for Services
Release Form
Community Resource Directory

The Behavioral Event and Substance Support Team (BESST) is an initiative created by Pettengill House in collaboration with lead partners Beth Israel Lahey Health at Anna Jaques Hospital, Link House Inc., and Essex County Outreach to unite a broad network of local providers dedicated to breaking down barriers and providing substance misuse/behavioral health support for individuals and families of all ages. The BESST partnership continues to grow, and meets monthly to share resources and expertise, identify community needs, and address systemic barriers.

BESST Services Include:

  • Navigation to treatment
  • Treatment at all levels
  • Access to care and benefits
  • Case management and care coordination
  • Outreach and check-ins
  • Family support
  • Additional wraparound supports


For questions, please contact:
Lauri Murphy, MSW - BESST Coordinator
The Pettengill House, Inc.
Direct: (978) 243-9746 | Main Office: (978) 463-8801

Print the BESST Brochure