NEEDS: Identified supports are related to food, clothing, shelter and safety
programs and interventions provided onsite and through our emergency assistance
CHILDREN SUPPLEMENTAL GIFT PROGRAM: This volunteer driven
program is supported by the community. Supplemental gift are provided to
families with children for Christmas and their birthdays.
COMMUNITY PARTNERSHIP: In existence since inception the Pettengill
House community partnership is composed of community residents, business
members, and over forty (40) local and state agencies and organizations. The partnership has ongoing communication and
meets as needed to assess needs and provide best practices, expertise and
programs on behalf of its clients while combining resources in most effective
MANAGEMENT: Is key to the mission
of Pettengill House and addresses the multi-level needs of clients. In this regard Pettengill House professional
staff successfully implements direct services
along with coordination of local and state programs.
Individuals and families in need many times have
significant challenges, including physical and mental health disabilities,
developmental delays, and environmental and economic challenges. Providing
comprehensive case management services enables Pettengill House staff to
implement the Pettengill House mission providing needs assessment, education and
self-sufficiency while breaking down barriers and connecting individuals and
families to additional support services.
The Pettengill House comprehensive case
management program is also effective in breaking
down barriers by providing support and advocacy through the building of effective and trusting
relationships. The goal of this model continues to be empowerment, education, prevention and self-sufficiency rather than dependency.
SERVICES: This level of
intervention is seen as an emergency need and as such requires high level
interventions generally resulting from physiological, physical or mental health
needs. Crisis intervention of this level
is addressed both on and off site. As
“first responders” Pettengill is responsible for their role as initial crisis
team members, gathering information, data and supports necessary to provide
stabilization while facilitating an action plan and co-coordinating services
with community partners.
Initiatives: As a lead community agency Pettengill House
provides ongoing education within school and community settings. Pettengill staff provides presentations to
community based organizations and schools regarding best practices and
interventions pertaining to “effects of childhood trauma” along with overview
of Pettengill programs and services.
Additional education and consultation were also provided to school staff
and community partners pertaining to best practices working with at risk
children and families. It is the goal of
Pettengill to reinstate additional prevention education programs.
EMERGENCY ASSISTANCE: The goal is to provide family stabilization to
qualifying clients by providing financial assistance in the area of housing,
utility, medical, transportation, basic needs and recreational/educational
programs. Eligibility required
completion/update of Pettengill formalized intake required documentation and
self-sufficiency mandates. Funding for
this program is provided through grants and private donations.
ENVIRONMENTAL AND SHORT TERM COUNSELING AND
ADVOCACY: Under the supervision of
the Executive Director, qualified Pettengill House staff provide short term counseling, assessments and supports,
goals and interventions associated with prevention education, self-sufficiency
and quality of life issues.
AND FAMILY STABILIZATION: is essential to families moving forward and
increasing “quality of life” issues. Upon initial intake Pettengill
staff and client complete a formal intake, address needs, complete
assessment and implement an action plan for success.
FOOD PANTRY: The Pettengill House food pantry is a
supplemental food program that provides nutritious food to children and
families in need. The pantry is
supported by Boston Food Bank, grants and community donations.
HOME VISITS, ASSESSMENT
and INTERVENTIONS: As an established
community based multi-service agency Pettengill House completes ongoing
assessments and interventions. Assessments are completed at the request of
individuals and families, school districts, local and state agencies, law
enforcement and service organizations and address basic needs, health and
well-being and environmental needs. The goal of Pettengill House home
assessment is to “gather information
pertaining to strengths, needs, goals and safety”. The results and action plan of home
assessments vary as greatly as the individual or family and may result in the need of ongoing case management, referrals,
or immediate interventions.
JUVENILE DIVERSION COMMUNITY SERVICE SITE: Partnering with the Newburyport District Court,
Pettengill House provides a safe environment for mandated youth to complete
their community service. This year, two
minors participated in this program and completed their assigned hours. Pre and post surveys were completed by all
participants to assist with identifying challenges and encouraging healthy
choices and connections with peers and adults.
In addition to the Juvenile Diversion program, two mandated adults
completed their assigned community service hours at Pettengill House.
MASS HEALTH INTAKE
SERVICES: As an approved Mass
Health site, Pettengill House trained staff provide information and intake
assistance in completing the initial application. Pettengill also provides
disability application support and follow up requirements, including accessing
Primary Care Physicians and Mental Health providers. The goal of this program is to enroll
qualified individuals, families and children.
OF TRANSITIONAL ASSISTANCE (SNAP) SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM
(FOOD STAMP APPLICATION): In
realizing the barriers of individuals and families to access the state food
stamp program (located in Lawrence, MA., transportation, literacy and need for
advocacy), as an approved site, Pettengill trained staff continue to complete
food stamp applications on site through the state supported Virtual Gateway web
VENTO HOMELESS” STUDENT SUPPORT PROGRAM: The McKinney Vento Homeless Act is an unfunded
federal mandate passed in 1987 to protect the rights of students who are
homeless. This act enables students who
have become homeless to remain in their community schools. Identified McKinney criteria includes
students who have experienced loss of permanent housing, or who are living in cars, substandard buildings,
motels, hotels, shelters or camp grounds or temporarily sharing housing due to
economic hardship and students in temporary state custody.
Adhering to the McKinney Act at request of
parent (or student if over 18) school districts are required to provide
transportation to and from their community school (within an hour radius),
along with providing free school breakfast and lunch programs and when required
additional academic supports. Working
closely with area schools Pettengill House provides Tier II
interventions, advocacy and support services to identified students and their
families. The Pettengill “McKinney Homeless” Student Support Program includes
basic needs, participation in Pettengill School Link Service Program,
assessments, comprehensive case management, emergency assistance, housing and
shelter interventions, and medical and mental health interventions.
BACKPACK: Is a community supported initiative which provides backpacks and school
supplies to children in need. This
volunteer supported program includes over 30 community drop off sites.
SATURDAY NIGHT MEALS PROGRAM: Saturday
Night Meals Program
is a nine month volunteer driven program which provides hot nutritious meals to
families in need. Meals are cooked, assembled and delivered from the East Parish
Methodist Church of Salisbury to identified Pettengill House clients, many of
whom have limited cooking facilitates.
Through the continued support of Central Congregational Church of
Newburyport, Main Street Congregational Church of Amesbury, and residents from
surrounding communities over 300 volunteers participate in making this program
a continued success.
SCHOOL LINK SERVICE PROGRAM: The cornerstone of Pettengill House is education. Pettengill firmly believes education is key in ending poverty and improving quality of life issues for children and families. The Pettengill House School Link Service
Program is built around breaking barriers and “links” education, home,
school and community together in efforts to support area children and
families. This unique program originated
from the Massachusetts Department of Elementary and Secondary Education. Adopting this model since its inception in
1994, Pettengill House provides students and their families with education and
environmental supports, built upon the School Link Service mission ensuring
that “all children come to school ready to learn”.
Pettengill Award Winning School Link Service
Program (Supporting Students and their Families)
The goal of the
Pettengill House School Linked Services Program is to “improve the well-being of families
to better support their children’s education”.
House School Link Service program supports numerous area students and their
families. In addition, Pettengill House has also formally
contracted with the Amesbury School
District for a decade providing students and their families with
comprehensive case management, family stabilization, basic needs, health
services, advocacy, counseling, crisis intervention, referrals, emergency
assistance and prevention education programs.
Students and their families are supported directly in their school, home
and community settings. *Note: This formal partnership model will be used as
the premise for the School Link Service Replication Manual documentation as
identified in the Strategic Plan Update Section of this report.
SUPPORT PROGRAM: The Pettengill House Senior Support Program
provides community based professional interventions and supports to at-risk,
low income men and women, aged sixty years (60) and over residing in Pettengill
Through grants awarded from the Newburyport Society for
Relief of Aged Women (NSRAW) and Elder Services of the Merrimack Valley (Title
III Older Americans Act), the Pettengill House has been able to increase
outreach and support to current and additional seniors while implementing a
second tier of individualized support services pertaining to this
underserved and often isolated population.
Through formalized intake meetings,
comprehensive case management and collaboration efforts, Pettengill has
utilized this program as a successful stepping stone to improve the well-being
and quality of life of local elder men and women, enabling access to much
needed support services pertaining to basic needs, health and well-being.
This program enabled Pettengill to strengthen
its role as a “familiar bridge” between area Councils on Aging, Elder Services
of Merrimack Valley and The Newburyport Society for Relief of Aged Women
(NSRAW), and encourage elders to feel comfortable accessing available
assistance and creating self-sufficiency rather than dependency. Elders are
provided a “safe haven” where they feel accepted and “heard” regarding their
unique needs while receiving education, referrals, advocacy and comprehensive
services necessary to improve individual living situations and quality of life.
Pettengill House Substance Addiction Initiative: Realizing the complexity of substance addiction and
mental health, and knowing the need for individualized
treatment, Pettengill House implements our Therapeutic System of Care Model which provides
comprehensive case management, advocacy and follow up on behalf of the
identified individuals in need. Collaborating closely with local and state partners, The Pettengill Substance Addiction Initiative
is supported through health insurance and state resources providing a holistic, multi-faceted approach to recovery,
including individualized intake and assessment, along with
assistance into hospital level of
care/detox treatment and aftercare including clinical intervention and transitional care step down placement followed
by sober living residential placement.
Pettengill House also provides
care and outreach to the individual's family and the community at large
providing support, education and
information as needed.
COAT DRIVE: This
volunteer driven basic need program collected and distributed to area adults